FAQs

1. How can I contact Satoe Boutique? 

You can contact Satoe Boutique by going to the Contact us page on the menu bar.

2. How long does it take for someone to answer my inquiry?

Someone from the Satoe team will get back to you within 48 hours.

3. Can I return items and get a refund?

A customer has 14 days to return an item in order to get a refund. After 14 days a customer can return but can only get store credit. 

4. What forms of payment does Satoe Boutique take? 

We take Visa, Discover, Paypal, MasterCard, and American Express.

5. The item I want is sold out. Will it be restocked? 

We restock items based on supply and demand. A customer can also email Satoe Boutique to see if an item will be restocked. 

6. If an item is on sale, can I return it?                

All items that are on sale are final. No returns.

7. I made a purchase! What happens now?

 After a purchase you will receive a confirmation email. Once your package is sent out (1-3 handling days) you will also receive a tracking number to follow your purchase.